Terms and Conditions of Use

Gilis Style – Women’s fashion sold by distance selling

Operator	Gilis Style Wholesale Ltd., Company No. 516784071
Field of activity	Sale of clothing and fashion products to consumers in Israel
Supply	Up to 4 business days from confirmation of the order
Shipping	₪30; free on orders over ₪450; free self collection
Self collection	The showroom, HaYotzrim St. 14, Karmiel
Cancellation	Up to 14 days under distance selling law; no cancellation fee charged by the Company

The table above is a summary only. In the event of a contradiction, the full text below shall apply, and in any event nothing in these Terms shall derogate from any mandatory right conferred on the consumer by law.

1. General and Company Details

The website www.gilistyle.com (hereinafter: “the Website”) is operated and managed by Gilis Style Wholesale Ltd., Company No. 516784071 (hereinafter: “the Company”). The Company’s business address and showroom is HaYotzrim St. 14, Karmiel. The Company may be contacted by email at: Gilisstyleltd@gmail.com, or by telephone at 054-9852877, which also serves for the delivery of notices regarding cancellation of a transaction.

The Website is intended for the purchase of clothing, fashion items and accessories for personal and consumer use. A wholesale or business purchase, to the extent offered, shall be subject to a separate order or agreement and not to the special consumer provisions applicable to a consumer.

Use of the Website and the placing of an order are subject to these Terms and to the Privacy Policy included in them. Completion of an order constitutes confirmation that the Terms were presented to the customer and that she was given a reasonable opportunity to review them before the purchase.

The Company is entitled to update these Terms from time to time. An updated version shall apply from that point onwards and shall not alter the terms of transactions completed prior to its publication, unless the law requires otherwise.

These Terms are drafted in the feminine form for convenience and in keeping with the Website’s audience, but they apply to every person regardless of gender.

2. Eligibility and Permitted Use

Purchasing on the Website is permitted to a person who is competent to perform a binding legal act and who holds a valid means of payment. A minor, or a person who is not competent to perform a legal act, shall make a purchase only with the consent of a parent or lawful guardian.

The Website may not be used for any unlawful act, attempted fraud, impersonation, harming the security of the Website, disrupting its operation, introducing malicious code, collecting prohibited information, or infringing the rights of the Company or of a third party.

3. Products, Prices and Promotions

The Company endeavours to present the products, their descriptions, fabric composition, colours and sizes accurately. Product images are intended for illustration, and there may be slight and reasonable differences in shade arising from lighting, photography or screen settings. A material difference between the product supplied and the description or the image shall be treated as a non-conformity in accordance with the law.

Size charts and fit or styling recommendations are intended as assistance only. To the extent that a numerical measurement or a binding specification is provided on the Website, the Company shall act to supply a product conforming to it, subject to a reasonable deviation customary in the industry.

All prices on the Website are denominated in New Israeli Shekels and include VAT as required by law, unless expressly stated otherwise. Shipping fees are displayed separately before the order is completed.

The Company is entitled to update prices, stock and promotions in respect of future transactions. The binding price is the price displayed in the order summary and approved upon its completion. The terms of a promotion, its period and its limitations shall be displayed alongside the promotion.

4. Placing an Order and Means of Payment

Payment shall be made by the means of payment displayed on the Website at the time of the order, including a credit card, bit, Google Pay and Apple Pay, to the extent that each of them is available and actually supported. The use of a digital wallet is also subject to the terms of the relevant service provider, without derogating from the customer’s rights vis-à-vis the Company.

An order shall be deemed approved only after receipt of confirmation from the payment provider and verification of the availability of the product in stock. A notice regarding receipt of the order alone does not constitute final confirmation of its supply.

Following approval of the order, a confirmation notice or a transaction details document shall be sent to the customer, which shall include the main particulars of the transaction, the price and the payment terms, the method and date of supply, the means of cancellation, information regarding the warranty, and the name of the manufacturer and the country of manufacture to the extent required by law.

If, after the order has been placed, it transpires in good faith that a product is not in stock or that there is a material and clear error in its details, the Company shall contact the customer. The customer shall be entitled to choose, to the extent possible, an alternative product or cancellation and a full refund of the amount charged in respect of the product that will not be supplied.

The customer is responsible for providing full and accurate details. A delay or the cost of a repeat shipment caused by an incorrect address, missing details or failure to respond to coordination may be borne by the customer, after she has been given a reasonable opportunity to correct the details.

5. Supply and Shipping Policy

Scope of supply

The Company supplies orders within the territory of the State of Israel only.

Date of supply

An approved order shall be supplied within up to 4 business days from the date of approval of the payment and the order, unless another date is stated on the product page or in the order summary. “Business days” are Sunday to Thursday, and do not include Fridays, Saturdays, holiday eves, holidays and days on which there is no commercial activity or regular courier activity under the law.

Options and costs

• Standard delivery to an address in Israel: ₪30.
• Free shipping on an order in which the amount of the products, after discounts and before shipping fees, exceeds ₪450.
• Free self collection from the showroom at HaYotzrim St. 14, Karmiel, after receipt of notice that the order is ready.

An order for self collection shall be held for 20 days from the date of the notice that it is ready. Before cancelling it due to non-collection, the Company shall attempt to contact the customer; if it is cancelled, the amount paid shall be refunded in accordance with the law.

Delivery is carried out by an external courier company. In the event of an exceptional delay due to a strike, a lockout, a security situation, a legal restriction, a natural event, a wide-scale system failure or another circumstance beyond the Company’s control, the Company shall update the customer as soon as possible and shall act to minimise the delay. Nothing in this shall derogate from the customer’s right to cancel the transaction on account of non-supply on time or to receive any other remedy conferred on her by law.

Leaving a shipment by the door or delivering it to a third party shall be done only in accordance with the customer’s instruction or consent. Following such delivery, responsibility for safeguarding the shipment passes to the customer, except for damage caused by an act or omission of the Company or anyone on its behalf.

6. Cancellation of a Transaction and Return of Products

The cancellation period in distance selling

A customer is entitled to cancel a transaction for the purchase of a product from the day the transaction was made until the end of 14 days from the day of receipt of the product or from the day of receipt of the transaction details document, whichever is later, all in accordance with the Consumer Protection Law, 5741-1981.

A customer who is a person with a disability, a senior citizen or a new immigrant, as defined by law, is entitled to cancel a distance selling transaction within four months from the day the transaction was made, from the day of receipt of the product or from the day of receipt of the transaction details document, whichever is later, provided that the engagement included a conversation between her and the Company, including a conversation by electronic communication. The Company is entitled to request a certificate proving the entitlement, in accordance with the law.

Means of delivering a cancellation notice

A cancellation notice may be delivered by any of the following means: by telephone at 054-9852877; by email to Gilisstyleltd@gmail.com; by registered mail to HaYotzrim St. 14, Karmiel; by means of the dedicated “Cancel a Transaction” link which shall be displayed prominently and clearly on the Website’s home page; and also by fax, if the Company publishes an active fax number.

The cancellation notice must state a name and identity number. In order to locate the transaction quickly it is advisable also to state an order number and a telephone number, and to attach an invoice, receipt or other proof of purchase; these assisting details shall not constitute a condition for denying a cancellation which can be identified by another reasonable means.

Cancellation fees and the cost of return

The Company does not charge cancellation fees in the event of cancellation of a distance selling transaction, even though the law may permit the collection of cancellation fees at the rate prescribed therein. Where the cancellation does not arise from a defect, a non-conformity, non-supply on time or another breach by the Company, the cost of returning the product to the Company shall be borne by the customer.

A product may be returned to the showroom at HaYotzrim St. 14, Karmiel, or a collection by courier may be arranged at a cost that shall be provided in advance and which may be offset from the refund with the customer’s consent and subject to the law.

The condition of the returned product

The customer is requested to return the product, as far as possible, whole, clean, not laundered, not repaired or altered, not worn beyond a reasonable fitting, in its original packaging and with the tag attached. The return of a product in its original packaging and with the tag shall constitute evidence that it has not been used, but shall not serve as a condition negating a right of cancellation conferred on the customer by law. If the value of the product has decreased due to a significant deterioration in its condition caused after its delivery, the Company reserves its right to claim its damages in accordance with the law.

Refund

The Company shall refund the amount it is required to refund and shall cancel the charge within 14 days from the date of receipt of the cancellation notice, and shall provide the customer with a copy of the charge cancellation notice. The refund shall be made, as far as possible, to the same means of payment by which the transaction was made and in accordance with the provisions of the law and the mechanism of the payment provider.

Defect, non-conformity or delay

Where the cancellation arises from a defect, a non-conformity, non-supply on time or another breach by the Company, no cancellation fees or return fees shall be charged. If the product has already been delivered, it shall be made available to the Company at the place where it was delivered, and the Company shall bear its collection or its return in accordance with the law.

Exceptions

The right of cancellation shall not apply only in cases in which the law applicable to a distance selling transaction expressly excludes it, such as perishable goods or a product manufactured especially for the customer according to special requirements, to the extent that the exception applies in the circumstances of the matter. Nothing in the provisions applicable to the cancellation of a purchase in a physical store shall limit the separate right to cancel an online transaction.

7. Product Warranty, Damage from Use, Defect and Non-Conformity

The Company is responsible for ensuring that at the time of delivery the product materially conforms to its description on the Website, to the binding size or specification presented in respect of it, and is free of manufacturing defects, all subject to the provisions of any law.

The customer is requested to inspect the product shortly after receiving it and to notify the Company of a defect or non-conformity immediately after they are discovered. It is recommended to attach an order number and photographs illustrating the problem. An enquiry within 14 days of the date of receipt will assist in a quick clarification, but this date shall not shorten a warranty period or any other right available to the customer under the law, including in respect of a latent defect discovered at a later stage.

In the event of a manufacturing defect or non-conformity, the Company shall examine the item within a reasonable time and shall grant the appropriate remedy in accordance with the law and the circumstances of the matter, including repair if this is possible and reasonable, replacement, a price reduction, cancellation of the transaction or a refund.

The warranty does not apply to reasonable wear and tear or to damage caused after delivery as a result of unreasonable use, washing, drying or ironing contrary to the care label, poor storage, a tear or an external stain, an alteration or repair carried out on the product by the customer or a third party, unless the source of the damage is a defect that existed in the product at the time of its delivery.

Slight differences in shade arising from screen settings or photography lighting, as well as fit, size or styling recommendations that are not a binding measurement figure, shall not in themselves be regarded as a defect. Nothing in this shall derogate from a claim of material non-conformity or from the prohibition on misleading a consumer.

The Company’s Liability for Damage Arising from Use of the Product: The Company shall bear, in accordance with the provisions of the law, liability for direct damage, including bodily injury or damage to property, caused to the customer or to a third party as a result of reasonable and foreseeable use of a product purchased on the Website, to the extent that the source of the damage lies in a defect that existed in the product at the time of its delivery, in a material non-conformity, in the absence of a warning or of care and safety instructions required in the circumstances, in a breach of a statutory duty, in negligence, or in any other act or omission of the Company or of anyone acting on its behalf. The Company shall examine such an enquiry within a reasonable time and shall grant the remedy due under the law, including repair, replacement, cancellation, refund or compensation, as the case may be; and in an appropriate case it shall also provide details enabling the relevant manufacturer, importer or supplier to be identified. Liability for indirect or consequential damage shall apply to the Company in cases in which the law imposes such liability upon it or does not permit it to be contracted out of.

The Customer’s Responsibility and Unreasonable Use: Following delivery of a sound product, free of any defect or non-conformity, responsibility for the manner of its use rests with the customer. The customer shall use the product reasonably, in accordance with its intended purpose and with the care instructions appearing on the product label. To the maximum extent permitted by law, the Company and anyone acting on its behalf shall not bear liability for direct, indirect or consequential damage caused as a result of unreasonable use of the product, or use contrary to its intended purpose or to the care instructions, including as a result of washing, drying, ironing or storage contrary to the instructions, alteration or repair of the product, or continued use of it after a fault or damage has been discovered, provided that the source of the damage does not lie in a defect in the product, in a non-conformity, in a breach of a statutory duty, in negligence, or in an act or omission of the Company or of anyone acting on its behalf.

Website Content and Absence of a Professional Opinion: Any information, recommendation or content published on the Website, including information regarding size, fit, manner of care or styling, is intended for general information only, and does not constitute a professional opinion or a substitute for an individual suitability check, for the manufacturer’s instructions, or for the instructions appearing on the product label. Reliance on the information and the use of it are the responsibility of the user alone. Nothing in the foregoing shall exempt the Company from liability for misleading, erroneous or incomplete information for which it is responsible under the law, or from an act or omission of the Company or of anyone acting on its behalf.

Nothing in this section shall negate or limit liability for bodily injury; for damage to property caused by a defect, negligence or breach of duty on the part of the Company; for a malicious act; or any liability, remedy or right that cannot be contracted out of under the Consumer Protection Law, the Sale Law, the Defective Products (Liability) Law, the Torts Ordinance or any other law.

8. Intellectual Property and Use of Content

All rights in the Website and its contents, including design, text, images, videos, trademarks, logo, code and databases, belong to the Company or to a party that has permitted it to use them. The content may not be copied, distributed, published, altered, used to create a derivative work or used commercially without prior written permission, except for private and reasonable use for the purpose of considering a purchase.

A link to a third party website does not constitute a recommendation or responsibility for its content. The use of external payment, courier or platform services is also subject to their policies, subject to the customer’s rights vis-à-vis the Company under the law.

9. Availability of the Website and Limitation of Liability

The Company acts to ensure the proper functioning of the Website, its security and the currency of its content, but does not undertake that access to it will be continuous or free of malfunctions at all times. The Company is entitled to carry out maintenance, updates and reasonable changes, while making an effort to minimise disruption.

To the maximum extent permitted by law, the Company shall not bear indirect or consequential damage that could not reasonably have been foreseen and which was caused by a temporary malfunction of the Website or an act of a third party beyond its control. Nothing in the foregoing shall exempt the Company from liability for a defect, a non-conformity, a breach of a consumer duty, negligence, a malicious act or any other liability that cannot be contracted out of.

The records of the Company’s systems in respect of orders and payments shall serve as prima facie evidence of the correctness of their contents, but not as conclusive evidence, and the customer is entitled to present contrary evidence.

10. Privacy Policy

The controller of the information

Gilis Style Wholesale Ltd. is the controller of the personal information collected through the Website. It may be contacted on privacy matters by email at Gilisstyleltd@gmail.com or by post to HaYotzrim St. 14, Karmiel.

The information collected

The Company may collect information provided by the customer, such as name, contact details, delivery and billing address, order and return details, preferences, the content of service enquiries and information required for fraud prevention. Full card details are generally processed by payment clearing providers and are not retained in the Company’s systems, except for a payment token, transaction status or limited data required for managing the transaction.

When using the Website, technical information may be collected, such as IP address, device and browser type, operating system, times of use, pages viewed, cookie identifiers and security and diagnostic data.

Provision of information and the consequences of not providing it

The provision of personal information depends on the customer’s wishes and is not a legal obligation, unless otherwise stated. Without the details marked as essential, such as name, means of contact, delivery address and payment data, the Company will not be able to complete the order, supply it or handle the request. The provision of information for marketing communications is a choice and is not a condition of purchase.

Purposes of use

The information shall be used for processing and supplying orders, payment clearing and refunds, customer service, account management, fraud prevention and information security, documentation and compliance with legal obligations, improving the Website and analysing its activity. Advertising material shall be sent only in accordance with consent and section 30A of the Communications Law, and consent may be withdrawn at any time.

Provision of information to suppliers and third parties

The Company is entitled to provide information to the extent required to payment clearing and digital wallet providers, courier companies, hosting and cloud services, maintenance, customer service, security, analytics, accountants and legal advisers, and also to a competent authority under the law. Suppliers shall receive information only for the relevant purpose and in accordance with the arrangements applicable to them. Some suppliers may process information outside Israel, subject to the provisions of the law and appropriate safeguards.

Cookies and similar technologies

The Website may use cookies that are essential to its operation and additional cookies for measurement, personalisation and advertising, in accordance with the customer’s preferences and the law. Non-essential cookies may be managed through the preferences mechanism on the Website or the browser settings. Blocking essential cookies may impair the operation of the Website.

Retention and security

The information shall be retained for the period required for the purposes for which it was collected, for managing the transaction, for protecting legal rights and for complying with documentation, tax and accounting obligations. The Company employs reasonable security measures in accordance with the type of information and the risks, but no online system is entirely immune.

The customer’s rights

Every person is entitled to review personal information about them held in a database, and to request the correction of information that is incorrect, incomplete, unclear or not up to date, in accordance with sections 13 and 14 of the Protection of Privacy Law. It is also possible to request removal from marketing communications, and in appropriate cases to request deletion or restriction of use. A request shall be sent to the email address above, and the Company is entitled to request reasonable details in order to verify identity.

Change to the policy

The Company is entitled to update the Privacy Policy on account of a change in the law, in technology or in its activity. A material change shall be published prominently on the Website, and the updated version shall apply from the date of its publication onwards.

11. Accessibility

The Company attaches importance to making the Website accessible to people with disabilities and acts to carry out accessibility adaptations in accordance with the law and the applicable Israeli standard. If you have encountered a difficulty or require an accessibility adaptation, you may contact us by telephone at 050-4666199 or by email at Gilisstyleltd@gmail.com. The Company will make a reasonable effort to address the enquiry and to offer a suitable solution.

Components originating from third parties may be subject to technological limitations beyond the Company’s control. Detailed and up-to-date information regarding the accessibility arrangements, the adaptations carried out and the date of their examination shall be published in a dedicated accessibility statement on the Website.

12. Governing Law and Jurisdiction

The laws of the State of Israel shall apply to these Terms and to the transactions on the Website. Jurisdiction shall lie with the competent courts in accordance with the rules of subject-matter and local jurisdiction under the law. Nothing in this section shall deprive the consumer of any mandatory procedural right.

If a provision of these Terms is found to be unlawful or unenforceable, it shall be interpreted or narrowed to the extent required, and the remaining provisions shall continue in force.

13. Contact

Customer service and cancellation of a transaction: 054-9852877 | Email: Gilisstyleltd@gmail.com | Postal address for mail and returns: Gilis Style Wholesale Ltd., HaYotzrim St. 14, Karmiel.