Privacy Policy

1. Introduction

Welcome to the official website of gilis.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse our website, make purchases, contact our customer service team, or subscribe to updates.

 

By using this website, you agree to the practices described here.

 

2. Information We Collect

We may collect the following types of information:

•Personal identification details: name, phone number, email address, shipping/billing address.

•Order and payment details: purchase history, invoices, returns, transaction information (payment details are processed securely by third-party providers and are not stored directly by gilis).

•Technical and browsing information: IP address, device type, browser type, cookies, analytics data.

•Preference and behavioral information: favorite items, items added to cart, style or size preferences, marketing preferences.

 

3. How We Use Your Information

We use the collected data to:

•Process and fulfill your orders (shipping, returns, confirmations).

•Provide customer support and respond to inquiries.

•Improve your shopping experience and personalize product suggestions.

•Communicate important updates regarding your order.

•Send marketing communications and promotions (only if you have given consent).

•Analyze website performance and user behavior to improve our platform.

 

4. Sharing Information with Third Parties

We may share necessary information with trusted service providers such as:

•Payment processors

•Delivery and logistics partners

•CRM and marketing platforms

•Website and analytics services

 

These third parties may only use your information to provide services on behalf of gilis and must protect your data according to applicable laws.

 

5. Your Rights

As a user of the gilis website, you have the right to:

•Access your personal information

•Request correction or updating of data

•Request deletion of your data, where applicable

•Withdraw consent for marketing communications

•Receive information about how your data is used

 

6. Cookies and Tracking Technologies

Our website uses cookies to ensure proper functionality, enhance user experience, remember your preferences, and analyze website traffic.

You may disable cookies through your browser settings, but some features of the site may not work correctly without them.

 

7. Data Security

We apply technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

 

8. Policy Updates

We may update this Privacy Policy from time to time. The version published on the website is the binding version.

 

9. Contact Us

For questions related to your privacy and data, you can contact our customer service team at the email or phone number provided on the website.